I.Accept inquiry of consignor 

1､Inquiry about sea transportation

①Needing to master the port and price of service from port of shipment to continents, common port and price of flight courses, as well as port and price for service frequently needed by consignor;  

②Information of sailing date of major corporate ship owners 

③When necessary, should clearly ask the inquiry consignor about some category information, such as name of goods, hazard level, etc. (waterway IMDG)

2､Land transportation inquiry: (RMB expenses)

①Needing to master kilometers and drag box price of major principal cities; 

②Casing price in port areas;

③Charging standards of customs clearance fee, commodities inspection, sanitary and phytosanitary.

3､If the required information cannot be provided timely, should ask the client to leave Tel, name or other contact information, so as to reply to the consignor within a short period as far as possible.   

II. Accept order (accept commission of consignor)

Key information needing to be highlighted after the consignor commission (generally in fax) is accepted:

1､Sailing date, number of units

2､Case type and case quantity

3､Gross weight 

4､The maximum volume of different types of volume is: (length * width * height) volume capacity, weight capacity, 1×20GP=31CBM 6*2.38*2.38 25 17MT1×40GP=67CBM 12*2.38*2.38 55 25MT1×40HC=76CBM 12*2.7*2.381×45GP=86CBM  (note: GP general purpose; CBM cubic metre; MT metric ton; HC high cubic)  

5､Payment clauses, contact way of consignor

6､Condition of stuffing cargo, door-to-door or build-in.

III. Book space

1､Make out letter of attorney (ten-copy sheet): guarantee the data of original shipping order is correct and conforming as far as possible when making sheet, to avoid frequent change in subsequent course.  

2､Stamp company's space booking seal to book space: if space booking accessories (such as price confirmation piece of corporate ship owner), should prepare them in one time before booking space.

3､Get booking receipt, pick such information as name of vessel, voyage number, B/L number  

IV. Stuff cargo

1､Door to door: fill in essential information such as stuffing time, name of vessel, voyage number, customs declaration No., transit port, port of destination, gross weight, number of units, volume, doors, contact, Tel., etc. in casing plan, arrange vehicle schedule 1-2 days before the closing date (two days before sailing date).

2､Stuffing in warehouse: fill in essential information such as sailing date, name of vessel, voyage number, customs declaration No., transit port, port of destination, gross weight, number of units, volume, No. of delivery to consolidator, etc. in casing plan, arrange vehicle schedule 1-2 days before the closing date (two days before sailing date. 

3､Get the container loading plan (CLP) got by the two cargo stuffing methods

V. Customs declaration (sometimes simultaneously, sometimes prior to cargo stuffing)

1.Know the materials needed for customs declaration of goods often exported

①Need commodities inspection; 

② Need quota; 

③Need license;

④Need certificate of origin;

⑤Need to provide brand authorization and brand name; 

⑥ The exchange settlement memo (photocopy) should be provided in write-off period if the value of goods exported to Hong Kong exceeds $100,000, and exceeds $500,000 to other regions. 

⑦Need to provide pricing seal of the chamber of commerce

2､Fill in name of vessel, voyage number, B/L number, corresponding packing list, invoice, displayed gross weight and net weight, number of units, kind of package, sum, volume, audit correctness of customs declaration (consistency between documents and certificates).   

3､Display Chinese name of goods of customs declaration, consult commodity code against customs codebook, audit whether the two conform, determine unit of measure according to code, and sort and check the lacked essential customs declaration documents according to monitoring conditions listed by customs.    

4､Keep ready customs declaration letter of attorney, customs declaration, manual, invoice, packing list, write-off sheet, booking receipt (after the fifth copy of ten-copy sheet), modify sheet (if necessary) and other needed materials, clear custom one day before closing date  

5､Track station receipt, ensure stowage boards

6､In case of shutting out for re-allocation, if there is next voyage number, shipment still needs documentary data such as license, quota, commodities inspection, sanitary and phytosanitary and the like. The notification of shutting out and re-allocation should arrive one week before this configured sailing date, so as to (make Customs clearance &International transportation department) smoothly extract materials for recycling. Or the only result will be postponed sailing date, leading to trouble.    

VI. BILL confirmation and modification

1､Clearly ask the customer about issuing form of B/L:

①Telex release(if feasible): customer should provide original telex release letter of credit (a copy kept as a record), then issue company letter of credit for telex release in vessel company.    

②Advance(if feasible): customer should provide original advance letter of credit (a copy kept as a record), then issue company letter of credit to advance in vessel company.   

③Ante-date (if feasible): Customer should provide original ante-date letter of credit (a copy kept as a record), then issue company letter of credit to ante-date in vessel company.

In such cases, most are signing off.

④Split bill: should split one-sheet customs declaration into multiple-sheet customs declaration 3-4 days after the vessel sails (the space waiting bill is serviced to customs so as to guarantee drawback)  

⑤Merge bill: should merge multiple-sheet customs declaration into one-sheet customs declaration 3-4 days after the vessel sails (the space waiting bill is serviced to customs so as to guarantee drawback)

⑥Issue bill in other place: subject to approval from corporate ship owner, and obtain letter of credit of consignor and contact of receiving B/L in other place, Tel., fax, company name, address, and other information, before issuing B/L. 

2､Fax to consignor for confirmation according to source materials, and establish correct content of B/L according to returned one.

VII. Sign bill 

1､Check whether each original B/L is signed with complete seals and signatures. 

2､Whether needing manual sign. 

VIII. Settlement of voyage number expenses

1､Ocean freight

①(FREIGHT PREPAID)

②(FREIGHT COLLECT)

2､ Land freight

①Book space

② Customs declaration (including expenses already declared before returning to customs)

③Stuff cargo (stuffing in warehouse/door to door)

④Other expenses that should be considered: Special wharf charge/emergent declaration charge, commodities inspection, sanitary and phytosanitary, goods picking up charge, express fee, telex release, change.   

IX. Issuing of B/L and invoice (B/L sample)

1The consignor should sign in if he take the documents by himself.

2､If delivery is made through EMS and express, should mark: B/L number, invoice number, write-off sheet No., license No., quota No., etc. on address sheet for future verification in future.   

X. Should supervise and urge settlement of voyage number expenses and timely return the write-off refund form to consignor  

XI. If there exist problems with customs drawback, should change and provide following materials: 

l､Customs declaration data is correct, yet shipping bill is incorrect

①Transcribed customs declaration photocopy<returned by customs>;

②Photocopy of station receipt <seventh copy of ten-copy sheet, i.e. yellow copy>;  

③Two photocopies of original of B/L;

④Photocopy of container load plan; 

⑤Correction list (three-copy, original)

2､Short shipment (report more and output less), over shipment (report less and output more)

①In case of no timely correction within 5 days (working days) after the vessel sails: first pay a penalty of 3000 - 5000; the invoice and packing list re-provided by consignor; the consignor re-provides photocopy of duplicate B/L of customs declaration (stamped with duplicate B/L confirmation seal);  

②Original of photocopy of duplicate B/L (stamped with duplicate B/L confirmation seal) modified within five days after the vessel sails, and correct customs declaration.